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AI boom brings major changes in employment market

By Shi Jing in Shanghai | China Daily | Updated : 2024-10-16
A staff member demonstrates the AI Whiteboard Enhancement System at the Beijing Education Equipment Exhibition in the capital on April 9. DU JIANPO/FOR CHINA DAILY

Human touch

The September guideline to promote high-quality employment implied there are fresh employment opportunities in China, especially in the "silver economy", he said.

New sectors in the healthcare industry should be explored, according to the guideline. Healthcare should be more deeply integrated with elderly care services, tourism, recreation, and food, to nurture new employment opportunities, it said.

"As China faces an increasingly aging society, there will be rising demand for services to be provided to the elderly group. New jobs such as bath assistants have already been churned out. We can foresee that demand for one-on-one care provided for the elderly will rise in China. This may lead to other job opportunities, like conducting background checks for these service providers or related training," said Ni.

He cited food delivery and express courier services as other good examples of potential growth areas. A decade ago they were at a nascent stage in China, but today the size of these service providers is huge.

"There should be more education in the Chinese job market, telling people that service industries are not inferior to office work," he said.

However, experts say it is still too early to predict the impact of emerging technologies on the employment landscape.

Business leaders around the world believe the biggest skills gap currently lies in creativity and innovation, according to a report released by TAG in April. However, the huge rise in AI technology does not mean that these skills will become obsolete.

About 57 percent of 2,000 C-suite executives polled by TAG think the "human touch" is more influential than AI in the workplace, and say human attributes are highly valued. Interestingly, human attributes are especially valued by leaders in the tech sector, according to the report.

Tim Wannenmacher, co-head of Global Markets for UBS Asia Pacific, identified finance as one of the sectors with the largest cost-saving opportunities through the adoption of AI. Half of all jobs in this sector are likely to be automated or augmented with AI, he said.

UBS started to use AI about 10 years ago, and it now has more than 100 live AI models to support decision-making and process automation.

However, Wannenmacher does not expect AI will widely replace financial professionals in the near term. Supporting human staff by enhancing productivity will be the main function of AI, which has received great attention over the past two years, he said.

Huang Yiping, dean of Peking University's National School of Development, is skeptical about the extent AI can help improve productivity.

He said the current market craze for AI coincides with the logic behind the Solow computer paradox, also known as productivity paradox. American economist Robert Solow determined that productivity has not proportionally improved amid the proliferation of computers. As more investment is made in information technology, worker productivity may even go down instead of up, according to the paradox.

A woman plays the Fruit Ninja game using an AI rehabilitation training system with the guidance of a caregiver at a nursing home in Shenzhen, Guangdong province, on June 3. ZHU HONGBO/FOR CHINA DAILY

Productivity questions

The World Bank has reached an even more surprising conclusion.

Despite rapid advances in technology, productivity growth across emerging markets has been declining over the past two decades, Anna Bjerde, the World Bank's managing director of operations, said at the Bund Summit in Shanghai last month.

Since the global financial crisis of 2007-2009, the decline in labor productivity growth has been broad-based, affecting 70 percent of economies and over 80 percent of the global extreme poor. This decline has reached all regions of the developing world, including East Asia, according to World Bank data.

"Everybody is talking about AI. But we have not really seen the hard evidence showing the increases in productivity, profit, or companies' earnings," Huang said.

It will take "a little bit longer" to see the results of advances in technology demonstrated in productivity numbers, he said. While some of the gains are not yet reflected in traditional economic measurements, technological innovation also creates structural issues and leads to some job losses, he added.

Ni said a similar process will take place in China, as the country undergoes industrial restructuring.

"We have noticed a recent dip in the Chinese job market. But it will only be temporary. Technology advancements require an upgrade in knowledge, skills, and even the mindset of the current labor force. This will cause some fluctuations in the job market," he said, adding this has been the pattern of every industrial upgrade.

"Industries are upgrading as China calls for the development of new quality productive forces. Job candidates' reskilling and upskilling are still underway, resulting in a mismatch of talent demand and supply. But, we can still see that China is on a trajectory in which technology will play a bigger role in economic growth," he said.

Mark Wang, president and CEO of HSBC China, said in the past banks favored job candidates with trade and finance backgrounds. However, those with science and technology backgrounds are being increasingly sought by banks.

"We now like to hire candidates with backgrounds beyond the banking industry. Banks can train them, and they will later grasp the knowledge and skills of various industries. This will be the trend in the job market in the future," said Wang.

Lifelong learning will be especially important at a time of rapid technological innovation, despite employees' academic background, said Huo Yingli, Party secretary of the China Foreign Exchange Trade System.

"While business development and technology development used to be separate, these two are now merged. In other words, employees need to develop skills in both aspects if they aspire to personal growth or more opportunities on their career path," she said.

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